"Great product, easily configurable and seamless to the end user. From the Library perspective, it’s another untapped revenue stream (capturing unbilled research) and metric and reporting system that we never had before. I think we have a winner!"

Randy Villarica, IT Administrator at Fisher & Phillips LLP

"The SmartRecharge Lexis process is very efficient and with a few clicks we are able to review charges, create the export file and import into Elite. SmartRecharge has taken what was a very large manually process and automated it with just a few clicks."

Lené Robles, Financial System Analyst at Stinson Morrison Hecker LLP

"ResearchMonitor has revolutionised the way we access our subscription resources. By eliminating barriers (previously presented by requests for usernames and passwords), enabling seamless access to valued resources, usage has increased. The usage reports we have been able to generate have also provided invaluable information which have been used for budgeting, training and targeted survey purposes. The client focus of the Priory Solutions team is second to none, with all requests being dealt with quickly, efficiently and in a friendly manner."

Pamela Wolffsohn, Manager Knowledge Centre at Nabarro LLP

"ResearchMonitor is a great product which lets us do many things with our usage data, even beyond its core purpose. For example, we can monitor how many people use our library’s internal Portal and we can run quick reports on the number of lawyers in certain practice groups. Of course, it’s primary purpose of monitoring online usage and helping us evaluate electronic subscriptions is outstanding. The product is robust enough to be flexible, and flexible enough to permit creative uses."

Christine M. Stouffer, Director of Library Services at Thompson Hine LLP

"The team at Priory Solutions skillfully and seamlessly worked with us throughout our ResearchMonitor proof of concept and full product implementation. In only a few short weeks, having ResearchMonitor has allowed us to better manage our information resources and analyze our online usage."

Emily R. Florio, Manager of Libraries & Library Information Systems at Fish & Richardson

"ResearchMonitor handles every source I throw at it… and the support is outstanding!."

Kelley Darling, Electronic Services Librarian at Blank Rome LLP

"This is a highly impressive service. It gives a tremendous insight into how your database subscriptions are being used."

Dunstan Speight, Library Manager at Berwin Leighton Paisner

"ResearchMonitor has tremendously enhanced our ability to monitor the consumption of our online research resources. Prior to deploying ResearchMonitor, we were totally dependent upon summary usage statistics provided by legal research vendors. ResearchMonitor gives us details that were previously lacking. Not only can we see who is using what and why, we can also monitor if we are over-subscribed for any resource. We expect to renegotiate our contracts based upon true usage numbers and reduce our online research costs."

Senior Manager, Practice Support at an Am Law 100 Firm

"SmartRecharge has saved hours of work in our Finance Department and provides more detailed explanations on our client bills including researcher, description of search, and authorizing attorney. What’s more, we can review costs by any number of filters: We can’t wait to apply this resource to other databases."

Director of Library Services at an Am Law 100 firm

"SmartReharge is an indispensable efficiency tool that will deliver an immediate ROI to any organization."

Library Director at an Am Law 100 firm