ResearchMonitor has revolutionised the way we access our subscription resources. By eliminating barriers (previously presented by requests for usernames and passwords), enabling seamless access to valued resources, usage has increased. The usage reports we have been able to generate have also provided invaluable information which have been used for budgeting, training and targeted survey purposes. The client focus of the Priory Solutions team is second to none, with all requests being dealt with quickly, efficiently and in a friendly manner.
Research Monitor is a great product which lets us do many things with our usage data, even beyond its core purpose. For example, we can monitor how many people use our library’s internal Portal and we can run quick reports on the number of lawyers in certain practice groups. Of course, it’s primary purpose of monitoring online usage and helping us evaluate electronic subscriptions is outstanding. The product is robust enough to be flexible, and flexible enough to permit creative uses.
The team at Priory Solutions skillfully and seamlessly worked with us throughout our ResearchMonitor proof of concept and full product implementation. In only a few short weeks, having ResearchMonitor has allowed us to better manage our information resources and analyze our online usage.
ResearchMonitor has tremendously enhanced our ability to monitor the consumption of our online research resources. Prior to deploying ResearchMonitor, we were totally dependent upon summary usage statistics provided by legal research vendors. ResearchMonitor gives us details that were previously lacking. Not only can we see who is using what and why, we can also monitor if we are over-subscribed for any resource. We expect to renegotiate our contracts based upon true usage numbers and reduce our online research costs.
ResearchMonitor is a great product that provides next-level functionality for monitoring and controlling legal research costs. It significantly enhances our ability to determine resource usage and make informed decisions on where to spend our resource dollars. From its password management and advanced reporting capabilities, to its client validation features and ability to restrict access to out-of-contract databases, ResearchMonitor is an essential tool in helping us meet the business and research needs of the firm.
ResearchMonitor handles every source I throw at it… and the support is outstanding!